FAQ
BRAND
When was the brand created?
It all started in 2012 with the purchase of a candle-making kit from a local craft store.
Tamara makes candles to give to her friends and family. She quickly perfected her manufacturing method and became an expert in aromatherapy. Brooklyn Candle Studio was born. Since then she continues to live her passion by creating beautifully packaged, affordable candles made with natural and locally sourced ingredients.
What makes us special?
When you buy one of our candles, you are supporting an independent brand, part of a more positive economy. We make sure we are respectful of the people we work with and the environment. We make 100% vegan candles, without oil, not tested on animals, without phthalates. In addition, we have decided to use natural ingredients and lead-free cotton wicks. The jar can be reused and the packaging recycled.
CANDLES
Where are they made?
Our candles are handmade locally in Brooklyn.
How and with what are they made?
We make sure to use quality ingredients. Our candles are made with 100% soy wax to ensure the best possible combustion. They are handmade in our workshop following a specific know-how. You can follow the manufacturing process by watching this video.
What are the inspirations behind each candle?
Our ESCAPIST collection is inspired by the designer's travels, Tamara. Each candle is named after a destination she has visited and loved. The candles capture their essence and take you on a journey to those places.
Our TRAVEL/MINIMALIST collections is inspired by nature and key life moments.
What is our advice for use?
Directions:
Always trim wicks to 0,5 cm before lighting (we suggest using a wick trimmer). The first time you light your candle, let it burn for 3-4 hours to allow the melted wax to reach the edge of the container to prevent your candle from tunneling.
Candle Safety:
Follow the 60cm rule - don't place a burning candle near clothing, books, curtains or anything flammable. Place candle holders on a stable, heat-resistant surface that is sturdy and large enough to catch any melted wax. Keep lit candles away from drafts, ceiling fans and any air currents. Never leave a burning candle unattended. Extinguish all candles when you leave a room or before going to sleep or if the flame gets too close to the candle holder or container. A candle should not be burned for more than four hours at a time. For a margin of safety, discontinue burning a candle when 0,5 cm of wax remains in the container.
PURCHASE AND DELIVERY
Which countries do we deliver to?
We deliver anywhere in the world.
Which carriers do we use?
We deliver by UPS.
What are the delivery times and costs?
Shipping times vary depending on location, time of year and local postal service. On average, orders should arrive in 3 to 7 business days. Delivery costs are 15€ and shipping is free for orders over 100€.
What are the method of payment ?
You can pay by American Express, Apple Pay, Diners Club, Discover, Elo, JCB, Google Pay, Mastercard, Paypal, Shop Pay, Venmo, Visa